Zuca Limited (“ZUCA”) is totally committed to protecting the privacy of our site and customers. The ZUCA team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you for example, arranging for a product to be sent to you, carrying out credit and other security checks.
We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission.
Communication & Marketing
If you have made a purchase from our online store we may occasionally update you on our latest products, news and special offers via e-mail, post and telephone. You will also be given the opportunity to receive such communications from us when you become a member of ZUCA.
All ZUCA members have the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive marketing from us simply click the unsubscribe link in any email marketing communications which we may send you.
What are Cookies?
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save time each time you re-visit ZUCA, by remembering your address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
Third Party Sites
Our site may contain links to and from other sites that are not under our control. If you follow a link to any of these other websites, please note that they will have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Checking Your Details
If you wish to verify details that you have submitted to ZUCA you may do so by contacting us via e-mail at firstname.lastname@example.org. Our security procedures mean that we may request proof of identity before we reveal information.
We have taken extensive measures to prioritise the security of your personal information, especially when it comes to online transactions. To ensure the utmost protection, we have implemented robust security measures throughout our systems and processes.
We utilise secure servers and employ industry-standard data encryption protocols whenever we receive or transfer your information online. This encryption helps safeguard your details, including sensitive data, financial information, and any other personally identifiable information you provide during our checkout process.
However, while we take every precaution to protect your personal information, it is important to note that no method of data transmission or storage is entirely foolproof. Therefore, we cannot accept responsibility for any loss, misuse, unauthorized access or disclosure, alteration, or destruction of personal information that you submit to us. We encourage you to remain vigilant and take appropriate measures to protect your own information when using our services.
When it comes to credit card transactions, we prioritize the highest level of security. We have integrated with Windcave, a trusted and industry-leading payment gateway, to handle all credit card transactions. Windcave works in conjunction with banks that adhere to the Payment Card Industry Data Security Standard (PCI DSS) requirements, ensuring a secure and compliant environment for processing your payments.
Importantly, we want to assure you that no credit card data is ever stored on our servers. This approach eliminates the risk associated with storing sensitive payment information and provides an additional layer of protection for your financial data.