The ‘Delivery & Returns’ tab on each product page includes the estimated delivery charge. ‘Small’, ‘Standard’, or ‘Oversized’ refers to the size and weight of the item and determines how much the delivery costs.
If you are purchasing multiple items you will only be charged one delivery fee. This will be for the largest item in your order.
Additional fees for Rural Delivery may apply if your address falls within a rural area with our courier provider.
We aim to deliver your products as quickly as possible. Stock permitting, all orders are despatched within 24-48 hours.
You will receive an automated email from our couriers once your order has been dispatched. This will allow you to track your order. If you have multiple products within your order you may receive multiple tracking numbers.
Small and Standard Item orders to main New Zealand towns and cities will usually be delivered 2-4 working days after your order has been despatched. Please allow 5 working days for deliveries for small towns, Rural Deliveries and Oversized Item deliveries.
All delivery timeframes are estimates only. Transit times do not include weekends or public holidays. Unfortunately from time to time, due to circumstances outside our control orders may take longer to arrive.
Online orders are delivered using courier so that they can be tracked. We only deliver to residential or business addresses. PO Boxes and Private Bags are not accepted for security reasons.
Our delivery service does not include assembly or the disposal of wrapping.
Click & Collect – FREE
Collect your ZUCA purchase and SAVE on the delivery charge.
Please advise us by email firstname.lastname@example.org or by telephone on 0800 10 99 11 which day and time you are collecting, so that your order is ready when you arrive. Thank you.
Delivery Charges Table
|Click & Collect||Our showroom is located at Unit 1 – 18 Northpoint Street, Plimmerton, Porirua 5026, Wellington. Click & Collect is available Monday to Thursday between 9:30am—4:00pm.|
|Small Items||$15||Small items are products that don’t take up much space, such as table lamps, rugs and home accessories.|
|Standard Items||$45||Standard items are large items such as chairs, barstools, side tables etc. Most items on our website fit under this category.|
|Oversized Items||from $79.95||Oversized items are big and heavy. They usually require specialist furniture movers and can only be delivered to selected destinations.|